Shipping policy

At Indram Wellness, we are committed to delivering your products safely and efficiently. This Shipping Policy outlines how we process, ship, and deliver your orders. Our goal is to provide a smooth and reliable delivery experience for every customer.


Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays. Once your order has been processed and shipped, you will receive a confirmation message with tracking details.


Shipping Time

Delivery times may vary depending on your location. Typically, orders are delivered within 3–7 business days from the date of shipment. Delivery timelines may be affected by external factors such as courier delays, weather conditions, or regional restrictions.


Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before completing your purchase. We may also offer free shipping promotions from time to time. Any such offers will be clearly mentioned on our website.


Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS. You can use this information to track the status and delivery progress of your order. If you do not receive tracking information, please contact our support team for assistance.


Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us as soon as possible. We will work with the shipping partner to resolve the issue and ensure you receive the appropriate support, replacement, or solution.


Incorrect Address

Please ensure that your shipping address is accurate and complete at the time of placing your order. Indram Wellness is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.


Shipping Locations

We currently ship across India. For special shipping requests or inquiries regarding delivery to specific locations, please contact our support team.


Contact Us

If you have any questions about shipping, delivery, or your order status, please contact us at support@indramwellness.com or through our contact page. Our team is always happy to assist you.